Assessment centres are commonly used by organisations of all sizes to select and develop employees effectively. Using assessment centres enables multiple candidates to be assessed objectively in a realistic time period to identify their strengths and limitations in relation to a role. This course gives delegates the knowledge and skills required to be effective assessors within assessment centres. It is essential that all assessors have a good understanding of how to assess candidates objectively using standardised assessment methods. This online course includes access to downloadable course notes and resources to consolidate learning.
Getting Started This module introduces you to the online system and shows you how to navigate the system.
An introduction to Assessment Centres This module introduces assessment centres, their use and history. This module explores advantages and disadvantages of using assessment centres, which allows the user to understand when this approach is appropriate and the potential pitfalls.
Assessment Principles This module explores how effective competency based interviews are in comparison to other assessment methods. This module also presents best practice principles and legislation such as the Data Protection Act, The Equalities Act and discrimination.
Understanding the Role This module explains the process of conducting a job analysis, defines competencies and explores different ways in which these can be assessed using positive and negative behavioural indicators.
Designing Assessment Centres - the ASSESS Approach This module describes the process of designing an assessment centre including the types of exercises which can be used, how to develop an assessment centre matrix and time tabling.
Observe, Record, Classify & Evaluate (ORCE) This module explains the ORCE (Observe, Record, Classify, Evaluate) method. This module also presents the various sources of bias which can occur during assessment.
Who it it for?
HR professionals and recruiters who are intending to use assessment centres for recruitment.